What does the Anti-Manipulation Policy require?

Use AI to detect manipulation patterns; require human review for account-level outcomes. Document manipulation categories and remediation steps publicly. Preserve appeal rights under the Appeals Policy.

What does the Anti-Manipulation Policy prohibit?

Do not let AI alone suspend or remove an account. Do not selectively enforce against some Pin owners and not others.

Policies Internal operating policies

Anti-Manipulation Policy

Prevents tag stuffing, false service claims, duplicate Pins, fake locations, false reviews, mass-generated spam, and misleading listings.

Version: 0.1.0
Effective: May 20, 2026
Last reviewed: May 20, 2026
Review cycle: every 6 months
Master Policy Index entry: §4 #21

Map.ca is a structured signal layer. The Anti-Manipulation Policy defines the manipulation patterns that degrade that signal — tag stuffing, false service claims, duplicate Pins, fake locations, false reviews, mass-generated spam, misleading listings — and the detection, response, and appeal flow that handles them.

It applies to anti-abuse tooling, moderation staff, AI moderation systems, and any Pin owner whose listing is flagged. Detection may be AI-assisted; outcomes affecting accounts require human review.

Principles this policy enforces

Visibility is not for sale
AI assists, people remain responsible
Civic reporting must be useful without becoming a public shaming system
Community benefit must survive scale

What it requires

Use AI to detect manipulation patterns; require human review for account-level outcomes.
Document manipulation categories and remediation steps publicly.
Preserve appeal rights under the Appeals Policy.