Policies Internal operating policies
AI Moderation Policy
How AI assists moderation without replacing the human judgment required by the Constitution.
- Version
- 0.1.0
- Effective
- May 20, 2026
- Last reviewed
- May 20, 2026
- Review cycle
- every 6 months
- Master Policy Index entry
- §4 #35
Policy text
AI moderation is good at scale and bad at nuance. The AI Moderation Policy defines what AI moderation can do alone (flag, queue, sort, prioritize), what it can never do alone (suspend, ban, remove content from accused individuals, publish identifying information, escalate to law enforcement), and how AI moderation decisions are audited.
It applies to the Map.ca moderation team, the AI team that builds moderation tooling, and any vendor providing moderation AI.
Principles this policy enforces
- AI assists, people remain responsible
- Civic reporting must be useful without becoming a public shaming system
- Community benefit must survive scale
What it requires
- Restrict AI moderation to flag, queue, sort, and prioritize actions when acting alone.
- Require human review before any irreversible moderation action.
What it forbids
- Do not let AI alone suspend, ban, or remove content based on identity or accusation.
- Do not deploy AI moderation that lacks an audit trail.
How it applies
- Map.ca moderation team
- AI team
- Moderation-AI vendors
References
- Map.ca Policy Constitution §2 principle 4
Related policies
Content Moderation Policy
How content is reviewed, when it is hidden, when it is removed, and how decisions are appealed.
AI Human Oversight Policy
Which AI-involved decisions must route through a human reviewer before becoming final.
Appeals Policy
The appeals path for moderation, claim, accuracy, ownership, and policy decisions that affect users.