Policies Public-facing policies
AI Human Oversight Policy
Which AI-involved decisions must route through a human reviewer before becoming final.
- Version
- 0.1.0
- Effective
- May 20, 2026
- Last reviewed
- May 20, 2026
- Review cycle
- every 6 months
- Master Policy Index entry
- §4 #31
Policy text
The AI Use Policy says people remain responsible. This policy operationalizes that promise: it names the decision categories where AI cannot be the final authority — suspensions, ownership disputes, civic escalations, accusations, child-safety issues, law enforcement responses, high-impact municipal reports, Indigenous data decisions, public allegations, and the publication of any sensitive location.
It applies to Map.ca product, AI, moderation, and operations teams. Every decision in those categories carries a human-reviewer audit record.
Principles this policy enforces
- AI assists, people remain responsible
- Civic reporting must be useful without becoming a public shaming system
- Public data and personal data are not the same thing
- Community benefit must survive scale
What it requires
- Route every covered decision through a human reviewer before it becomes final.
- Record the reviewer’s name and the decision in the audit log.
What it forbids
- Do not allow AI to take irreversible action on covered decision categories.
- Do not let throughput pressure justify skipping human review.
How it applies
- Map.ca product teams
- AI team
- Moderation
- Operations
References
- Map.ca Policy Constitution §2 principle 4 — AI assists, people remain responsible
Related policies
AI Use Policy
Where AI is used on Map.ca, what it can and cannot do, and how humans stay responsible for outcomes.
AI Moderation Policy
How AI assists moderation without replacing the human judgment required by the Constitution.
Appeals Policy
The appeals path for moderation, claim, accuracy, ownership, and policy decisions that affect users.