What does the Community Standards require?

Communicate respectfully across Pins, events, Discovery Rooms, and Map Mail. Report behaviour that violates these standards using the in-product report flow. Use real identities for verified roles such as ambassador, municipal staff, or business owner.

What does the Community Standards prohibit?

No harassment, threats, or hate. No doxxing or non-consensual disclosure of personal information. No impersonation of people, businesses, organizations, or governments. No fraud, spam, sexual exploitation, or child endangerment. No malicious civic reporting or coordinated targeting. No dangerous instructions or illegal coordination.

Policies Public-facing policies

Community Standards

What behaviour is welcome across Pins, Civic Pins, events, Discovery Rooms, and Map Mail — and what gets removed.

Version: 1.0.0
Effective: May 20, 2026
Last reviewed: May 20, 2026
Review cycle: every 12 months
Master Policy Index entry: §4 #37

Community Standards define the conduct expected of anyone publishing, reporting, or communicating through Map.ca. They are the day-to-day expression of Constitution §2 principle 12 (Community benefit must survive scale) and principle 7 (Civic reporting must be useful without becoming a public shaming system).

Welcome on Map.ca: honest presence, accurate listings, useful civic reports, respectful communication, factual feedback, real events, and contributions that help neighbours find what they’re looking for. Not welcome on Map.ca: harassment, threats, hate, doxxing, impersonation, fraud, spam, sexual exploitation, child endangerment, targeted abuse, malicious civic reporting, fake business claims, dangerous instructions, and illegal coordination. The list is the doctrine’s, not invented for this document.

Enforcement is layered. Most reports route to the Content Moderation Policy, which sets the order: warning, hide, limit, remove, escalate. Severe categories — child endangerment, threats of violence, doxxing, fraud — skip warnings. Repeat behaviour, even in lower categories, escalates. Every removal carries a reason and an appeal path under the Appeals Policy.

Community Standards apply equally to ambassadors, staff, partners, and verified organizations. Status does not buy leniency on Map.ca.

Principles this policy enforces

Civic reporting must be useful without becoming a public shaming system
Public data and personal data are not the same thing
Community benefit must survive scale

What it requires

Communicate respectfully across Pins, events, Discovery Rooms, and Map Mail.
Report behaviour that violates these standards using the in-product report flow.
Use real identities for verified roles such as ambassador, municipal staff, or business owner.